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Home >> Frequently Asked Questions

Your Course

Arriving & Departing

How do I get to Oxford?

Accommodation

Meals

Visas and Insurance

Useful Information

Finances

Your Course

How do I book a place on the course that I want?

Once you have decided which course you would like to attend you can book on-line by following the link on the page of your course choice or by clicking on the ‘Apply On-line’ bar in the menu bar. You will receive an electronic confirmation. You will then receive written confirmation of your place on the course of your choice along with a welcome pack.

You can also download our Application Form from our website, or contact us for a form. You can return the Application Form to us by fax, on-line, or via the postal service. Once your booking has been processed you will receive written confirmation of your place on the course of your choice along with a welcome pack.

You will need to pay a deposit of 395.00 GB Pounds to book your place.

How do I pay for my course?

All courses require a 395 GB Pounds deposit to secure the booking. You may either pay the full course fee when you book your place or pay the balance at a later date. The balance clearance is required at least 60 days before the start date of the course.

Where the student is booking less than 60 days before the start date, the balance must be covered in full.

Payment can be made on-line; via a paper form which can be faxed or sent in the mail; or by telephone.

Payment can be made by Debit or Credit Card, Bank Transfer, or cheque made payable to “Oxford Royale Academy”.

What do my course fees include?

All course fees include classes and tuition, accommodation and most meals. For the specifics of what each course fee includes please refer to the course information on our website or in the brochure.

I want to change to another course, is this possible?

If you wish to change your course booking for any reason please do not hesitate to contact us. However, students must note that if they contact us less than 60 working days before the start date of their course this maybe difficult. Therefore students are advised to make an application for changing their course at least 60 days in advance of their course start date.

If I need to cancel my booking will I get my money back?

Oxford Royale Academy understands that students may be forced to cancel their reservations for a variety of reasons. Any cancellation must be received in writing and can only be on the following terms: Deposit: No refund of the £395.00 deposit will be made under any circumstances.

Cancellation BEFORE your course start date:
 

Period before start date

Total refunded

  120 days +

100%

  90-119 days

50%

  45-89 days

10%

  0-44 days

0%

Cancellation AFTER your course start date:

Cancellations after the commencement date of the course for any reason will receive no refund of any course fees.

I want to attend one for your English Language courses: how will you know what my level of English is and what sort of tuition I need?

All students who plan to attend our English Language courses will be required to take an English Language Placement Test, which will assess the relative abilities of each student so that the course may be adapted for each individual.

Once you have booked you place on a course we will send you information on how to take our on-line Placement Test. This test should take approximately one hour and should be taken by the student at least one week prior to their arrival date.

Can I take more than one course?

It is certainly possible to take more than one course and combine a variety of study programmes. This can be done it two ways:

  • Combine more than one programme so that for one (or 2/3) weeks you take one programme, and then for one (or 2/3) weeks another and so on. As long as you ensure that all the programme dates of the courses you wish to take do not overlap (i.e. two courses taking place in one week) you will be able to take part in the different programmes. For example you may wish to spend two weeks at the start of July on our Broadening Horizons course, and then a week afterwards on our Oxbridge Programme.

  • Oxford Royale Academy offers the opportunity for private tuition alongside our courses. Should you wish for example to attend our Tennis Academy but also taking English Language classes, we can arrange private English tuition around your Tennis schedule.

Should you have any queries about how to take more than one course please do not hesitate to contact us.

Will I receive a graduation certificate?

Yes, students will be awarded Oxford Royale Academy Graduation Certificates in their chosen course upon satisfactory completion of the course.

Arriving and Departing

When should I arrive for my course?

The day of arrival for all courses is ALWAYS a Sunday. You will need to check the dates of your course to find out which Sunday you need to arrive on. You may arrive any time from 12:00 on Sunday, though we recommend that you aim to arrive before 16:00, as there is a welcome reception for all new students at this time. On arrival you will need to register at your campus and sign in. You will receive your room keys then.

What happens of the first day?

Students should arrive between 12:00 and 16:00 to register for their course at their campus. At 16:00-18:00 there will be a welcome reception for all new students.

How do I get to Oxford?

Getting to the UK (London)

The most convenient airports in relation to Oxford are the major London airports: Heathrow, Gatwick, Stansted or Luton. London is one hour away from Oxford on the train and between one hour 40 minutes and two hours by bus.

Students can also reach London Waterloo Station on the Eurostar. On arrival at London Waterloo students can take the London Underground (or a taxi) to London Paddington station, from where they should take a First Great Western (fast train) to Oxford.

Getting to Oxford

Students can either take the train or the ‘Airline’ bus (from Heathrow or Gatwick) from London to Oxford. For further information please refer to your welcome pack.

There is also the option of booking a taxi transfer service from the airport to Oxford. You can book a taxi transfer when you make your programme reservation. You must let us know at least 30 days in advance if you require a taxi transfer and must give us your flight details. Further information on taxi transfers can be found here.

When should I leave at the end of my course?

All courses finish on a Saturday and students should check out and return their keys by 10:00.

Accommodation

Will I have to share a room/facilities?

Accommodation in St. Stephen’s House (10-13 year olds) will either be single, twin or a triple room. Accommodation in St. Hilda’s College (14-17 year olds) is normal single, but may be a twin room. Sharing your room will fellow students is a great way of getting to know people and making friends.

Accommodation in St. Stephen’s House, St. Hilda’s College, Fulford House, St. Catherine’s College, Wadham College and Oriel College have shared bathroom facilities. Adult Cultural Courses at Wadham College may have private bathroom facilities subject to availability.

There are twin rooms available at the University Club (Adults) should students wish to shared, however useless otherwise requested, all students accommodated at the University Club will have private rooms, which are en-suite.

Are boys and girls housed separately?

Whilst male and female students under 18 years old are housed in the same building, their rooms are on separate corridors and staircases. All campuses have residential staff who are contactable 24 hours a day.

Are there laundry facilities on my campus?

Most of the Colleges have laundry facilities for which tokens are purchasable from the College lodge. The University Club offers a laundry service.

How secure are the campuses?

All our programmes take place in secure, supervised premises. The College entrances are supervised 24 hours a day by college porters. All students under the age of 18 must check-in regularly during the day: at role-call at breakfast; at their morning classes; in the afternoon for activities; at dinner; and in the evening before curfew. All campuses which housed students under the age of 18 will have a curfew time, depending on age.

Each campus office has its own safe where students may deposit items of value such as passports, travel documents, bank cards etc.

Meals

Are meals included in my programme fees?

Breakfast and dinner are included for all course fees, however lunch is included only for students under 18.

For further information on what your course fees include please refer to your course page on our website.

Does my programme accommodate my special dietary requirements?

If you have any dietary requirements you must let us know at least 30 days in advance of your course start date so that we can cater for your requirements.

All meals offer a vegetarian option (which must be booked in advance). We are not able to provide special Kosher or Halal food as a dinning option, so students with these dietary requirements will be offered the vegetarian option, so you must let us know in advance what foods and meats you cannot eat.

All medical dietary requirements such as lactose intolerance and any food allegations must be reported to us at least 30 days in advance of your course start date so that we can ensure you receive the correct meals.

Visas and Insurance

Do I need a visa to travel to the UK?

If your country is part of the EU or a European Economic Area you will not require a visa. It is best to make sure your personal position by checking http://www.ukvisas.gov.uk.

What kind of Insurance do I need?

Oxford Royale Academy requires all students to have both travel and medical insurance. Students from the EU or EEA should bring a European Health Insurance Card (EHIC) as well. Oxford Royale Academy offers students the opportunity to purchase OxfordSure Insurance. Further information on this policy can be found here.

Useful Information

What kind of clothing should I bring?

Once you have booked your place on a course you will receive a welcome pack which will contain information on what clothes to bring and an Essential Kit List of necessary items.

For further information on clothing and the weather in Oxford please refer to the information on our website.

Are parents allowed to visit?

Parents, Guardians, Friends and relatives are invited to attend the welcome reception for new students between 16:00-18:00 on the day of arrival. However they are respectfully asked to depart the campus after this time as the programme will have official begun.

Parents and family are welcome to visit on weekends when students have free time, but should bear in mind that the students may be going on a trip or excursion and so should find out ahead of arriving whether the student will be available on campus or not.

Should I bring a mobile phone?

Students may certainly bring their mobile phones with them, and this provides family and friends with a good means of contacting them. However, mobile phones are not permitted in classrooms and lessons.

What happens outside of lessons?

Morning classes are usually followed by a schedule of organised activities in Oxford during the afternoon. These activities are included as a part of the basic course cost. For details of optional extra tours, please see Sightseeing Tours.

Students may also have afternoon classes, but can enjoy organised activities in the evenings after dinner.

There are no classes on the weekends so students are free to join in organised activities or make their own arrangements. If you wish to hire a car (18+, or 21+ years usually required), this can be arranged, although parking in Oxford can be tricky. Note you will need to check whether your driving licence is valid in the UK.

Will I have the opportunity to visit other places in the UK during my course?

Oxford Royale Academy offers a variety of trips to sites of historical and cultural interest. For further information please see our Sightseeing Tours.

What happens in the case of an accident or an emergency?

All of Oxford Royale Academy’s campuses have residential staff, so there is always someone of site 24 hours a day. There is also a 24 hour emergency phone number which both students and family/friends may call. Further information on emergency contact details will be found in your welcome pack, and when you arrive.

Students are reminded that it is vitally important that all contact details they give us are up-to-date, so that we have the correct information in case of an emergency.

Finances

Do I need to bring money with me, and if so how much?

There are plenty of banks and ATM cash machines (which may charge you for withdrawing money) in Oxford. However it is also advisable to come prepared with a variety of payment means e.g. traveller’s cheques, bank cards, and cash. Students may keep money in their Campus safe.

You will probably want to bring some cash with you for your first day’s travel for food and an emergency.

Guidance on personal expenses is difficult as it depends on the individual. You should consider what expenses are included in your course fees and what you will have to pay extra for. Oxford is considered expensive – roughly 60% more expensive than the US and 30-40% more expensive than Europe.

Students will receive further information on finance in their welcome packs, and they may also consult our website.

 
 
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