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Complaints Procedure

We are totally committed to your satisfaction and contentment whilst with us in Oxford.

If there is any aspect of your programme that you would like to complain about, please follow the procedure below. We will do our utmost to ensure that your comments are dealt with as soon as possible.

Complaints Procedure




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Oxford Royale Academy is a part of Oxford Programs Limited. Oxford Programs Limited contracts with Oxford University for the use of its facilities and contracts with Oxford University tutors but does not operate under the aegis of Oxford University.