FAQs

Below are answers to some frequently asked questions that we have received in the past.

How do I book a place on the course that I want?

Once you have decided which course you would like to attend, you can book online using our Application Form. Once your application has been submitted, you will receive an email confirming that it has been received.

If you prefer, you can download a manual Application Form on the Courses page. You can return the completed Application Form via email to study@oxford-royale.co.uk

Once your booking has been processed by one of our members of staff, you will receive email confirmation of your place on the course of your choice. If at any time you would like to discuss your booking with a course advisor, please feel free to email study@oxford-royale.co.uk or call us on +44 (0) 845 130 60 21.

How do I pay for my course?

All courses require a deposit of £2,595 to secure the booking. You may either pay the full course fee when you book your place, or pay the deposit amount and then the balance at a later date. The balance clearance is required at least 60 days before the start date of the course for one-term courses (3 months). For courses that are two terms or more (6 months +), payment for term 2 is required 60 days before term 2, payment for term 3 is required 60 days before term 3 and so on. Where the student is booking less than 60 days before the start date, the balance for the first term must be covered in full.

What do my course fees include?

All course fees include the following:

  • Classes and tuition (supplementary tuition can be added at an extra cost)
  • Study files / materials
  • Guest lectures by academic speakers
  • Personalised academic reports and graduation certificate
  • Accommodation at Yarnton Manor
  • Breakfast and dinner daily
  • Free WiFi (subject to availability)
  • Regular updates for parents and family on the ORA campus blogs
  • Medical / travel insurance
  • Wide selection of afternoon and evening activities
  • Graduation event (parents invited) – course dependent

I want to change to another course, is this possible?

If you wish to change your course or study options (including dates), please do not hesitate to contact us. However, changes to courses are always subject to availability. For this reason, it may be more difficult for us to accommodate any changes requested less than 60 days before the course start date.

If I need to cancel my booking will I get my money back?

Oxford Royale Academy understands that students may be forced to cancel their reservations for a variety of reasons. All Oxford Royale Academy courses come with travel insurance included, the details of which (including financial limits and policy exclusions) can be found on our website here. We recommend that all students and their families read the policy information and take out separate cover if the limits are insufficient or any of the exclusions apply.
If you are forced to cancel through illness or injury, then you will be able to claim on the insurance policy, subject to the policy’s terms and conditions and exclusions.

For any other cancellation reason, Oxford Royale Academy’s terms and conditions for refunds are as follows:
Any cancellation must be received in writing and can only be on the following terms:

– no refund of the course deposit will be made under any circumstances;
– for cancellations before your course start date, the remainder of the course fees less the deposit amount will be proportionally refunded as per the table below:

Period before start date Total refunded
120 days + 100%
90-119 days 50%
45-89 days 10%
0-44 days 0%

 

Cancellations after the commencement date of the course for any reason will receive no refund of any course fees.

Will I receive a graduation certificate?

Yes, students will be awarded an Oxford Royale Academy Graduation Certificate in their chosen course upon course completion. This will be presented in a graduation ceremony on the final week of the course (course dependent).

Arriving and Departing

When should I arrive for my course?

The day of arrival for all courses is always a Sunday. You will need to check the dates of your course to find out which Sunday you need to arrive on. You may arrive any time from 12:00 on Sunday, though we recommend that you aim to arrive before 17:00 to allow you to settle in before your first evening meal. On arrival you will need to register at Yarnton Manor and sign in. You will receive your room keys and course information at this point.

What happens on the first day?

Students should arrive between 12:00 and 17:00 to register for their course at Yarnton Manor. Following this, students will be shown around the manor, complete their induction and be allowed time to settle into their new surroundings. After this, students attend our Pizza Party, which happens on the first night of every term, to have dinner and to get to know their new peers.

What happens on the last day?

Students will be asked to vacate their rooms shortly after breakfast. If you have booked an Oxford Royale Academy-organised transfer, you will have been informed of the procedure during the previous few days. Students will be asked to return their room keys and collect their reports and graduation packs as soon as possible after breakfast. Staff will be on hand to assist with departures throughout the day.

How do I get to the International Study Centre?

Getting to the UK (London):

The most convenient airports in relation to Yarnton, Oxford are the major London airports: Heathrow, Gatwick, Stansted and Luton. London is 1 hour away from Oxford on the train and between 1 hour 40 minutes and 2 hours by bus. Students may also wish to consider flying into Birmingham, which is one hour away from Yarnton, Oxford on the train.

Students can also reach London St Pancras Station on the Eurostar. On arrival at London St Pancras students can take the London Underground (or a taxi) to London Paddington station, from where they should take a First Great Western train to Oxford. A short taxi drive from the centre of Oxford to Yarnton will then be required.

Getting to Yarnton, Oxford:

Our International Study Centre is situated just 15 minutes from Oxford. Students can either take the train or the ‘Airline’ bus (from Heathrow or Gatwick) from London to Oxford. Again, a short taxi drive from the centre of Oxford to Yarnton will then be necessary to complete the journey.

Accommodation

Will I have to share a room/facilities?

No – accommodation at Yarnton Manor is only available in single rooms. Communal bathrooms are plentiful in each accommodation block on campus.

Are males and females housed separately?

Whilst male and female students are housed in the same buildings, their rooms are on separate corridors and/or staircases. If you have any questions about this, please contact us.

Are there laundry facilities on my campus?

Yes – Yarnton Manor has laundry facilities available to all students.

How secure is the campus?

Yarnton Manor is a very secure environment. Our students are supervised regularly throughout the day by campus staff, and are able to report any problems they may have immediately. All students must check-in regularly during the day: at roll-call at breakfast; at their morning classes; in the afternoon for lessons, workshops or activities; at dinner and in the evening before curfew.

The manor also has its own safe where students may deposit items of value such as passports, travel documents, bank cards etc.

Meals

Are meals included in my programme fees?

Students are served a buffet breakfast and a cooked dinner each day, both of which are included in the course fees. Students can buy their lunch off campus, either at the nearby shop, via online deliveries or in the many cafes and restaurants in the centre of Oxford. As students have access to self-catering kitchens they are able to prepare meals when they choose.

Can Oxford Royale Academy accommodate my special dietary requirements?

If you have any dietary requirements you must let us know at least 60 days in advance of your course start date so that we can cater for your requirements.

All meals offer a vegetarian option (which must be booked in advance). We are not always able to provide special Kosher or Halal food as a dining option; students with these dietary requirements will be offered the vegetarian option, so you must let us know in advance what foods and meats you cannot eat.

All medical dietary requirements such as lactose intolerance and any food allergies must be reported to us at least 60 days in advance of your course start date so that we can ensure you receive the correct meals. This can be done using the Medical and Dietary Form that all enrolled students must complete prior to their arrival at Yarnton Manor. A link to the Medical and Dietary Form can be found in the confirmation letter you receive upon booking.

Visas and Insurance

Do I need a visa to travel to the UK?

If your country is part of the EU or the European Economic Area you will not require a visa. It is always best for you to check your visa requirements directly with the UK Border Agency. Please click here for more information.

Please note that students with passports from outside of the European Union cannot study with us for longer than 6 months unless they are of dual nationality with an EU country.

What kind of Insurance do I need?

Oxford Royale Academy provides all students with insurance. Students from the EU or EEA should also bring a European Health Insurance Card (EHIC) as well. Please click here for more information on insurance.

Please pay particular attention to the exclusions to the policy and the financial limits of cover. If any of the exclusions apply or you feel the financial limits are not sufficient, you will need to arrange your own separate travel insurance.

General Information

What kind of clothing should I bring?

Students who have booked a place on a course will receive a Welcome Pack before their course commences, which contains information on what clothes to bring and a list of other packing suggestions.

The weather in England can be very changeable. Even in periods of sunshine and warmth, the forecast can change fairly quickly, so we recommend that students bring warm clothes and to prepare for some wet weather. Therefore, a raincoat and an umbrella would certainly be a good idea. Recent weather reports and forecasts can be found online at BBC Weather.

Are parents allowed to visit?

Parents, guardians, friends and relatives are invited into Yarnton Manor to meet our friendly staff and to ensure that the student has everything they need. They are respectfully asked to depart the campus once the student has settled in as the programme will have officially begun.

Parents and family are welcome to visit on weekends when students have free time, but should bear in mind that the students may be busy studying or on a trip, and so should find out ahead of arriving whether the student will be available on campus or not.

Should I bring a mobile phone?

Students should certainly bring their mobile phones with them (if the phone will work in the UK), as this provides family and friends as well as the programme staff with a good means of contacting them.

We also recommend that students bringing their own mobile phones switch Data Roaming off, to avoid incurring large unwanted telephone bills.

What are the lesson times, and what happens outside of lessons?

Morning classes usually take place between 09:00 and 12:00, with a 20 minute break in between. The lunch break is then between 12:00 and 13:00. Afternoon classes take place every other day, and usually begin at 13:00 and finish at 16:00 with a 20 minute break. Please note that these timings are a guide, and the actual timings of lessons may differ according to the course type.

Outside of lesson time, students are encouraged to undertake self-study, relax in the common room and also participate in the range of extracurricular activities available on campus.

Will I have the opportunity to visit other places in the UK during my course?

Oxford Royale Academy offers a variety of trips to sites of historical and cultural interest, most of which are relevant to students’ specific course types. For further information, please refer to your course page.

What happens in the case of an accident or an emergency?

Yarnton Manor has staff onsite regularly throughout the day, so students should feel safe, secure and looked after at all times. There is also a 24 hour emergency phone number which students and family/friends may call. This telephone number will be emailed to all students before their course date, and will also be made available on arrival.

All students under the age of 18 must provide the contact details of one parent or guardian. In addition, if their parent or guardian is likely to be unavailable during the course dates, students are asked to provide another Emergency Contact whom our staff will be able to contact. Students are reminded that it is vitally important that all contact details they give us are up-to-date, so that we have the correct information in case of an emergency.

Finances

Do I need to bring money with me and, if so, how much?

It is advisable that students carry some money on arrival to cover any small purchases on their first day/inbound journey. There are plenty of banks and ATM cash machines (which may charge you for withdrawing money) in Oxford. However, it is also advisable to come prepared with a variety of payment means e.g. Traveller’s Cheques, bank cards, and cash. Students may keep money in the Campus safe.

Guidance on personal expenses is difficult as it depends on the individual. As far as necessary expenses are concerned, students have very few, as included in the course fees are accommodation and food.